Thank you for shopping at Bloomchier! We want to ensure that your shopping experience is as seamless and enjoyable as possible. Below is a detailed overview of our shipping policies. Please read carefully.
1. Shipping Location
We currently offer free shipping to customers within the United States only. Unfortunately, we are unable to ship to addresses outside the USA at this time.
2. Order Processing Time
- Order Processing: Once your order is received, we will process and prepare it for shipping within 1-3 business days.
- Order Cutoff Time: Our cutoff time for same-day processing is 5:00 PM (GMT). Orders placed after this time will be processed on the next business day.
- Business Days: Our business hours are Monday to Friday, 08:00 AM to 05:00 PM. We do not process or ship orders on weekends or USA public holidays.
3. Shipping Method and Cost
- Shipping Method: All orders are shipped via our Free Shipping option. We offer free standard shipping within the United States.
- Shipping Time: Once your order is dispatched, it should arrive within 5-10 business days. Shipping times can vary depending on your location and external factors such as weather conditions or courier delays.
- No Hidden Fees: Shipping is absolutely free, so there are no additional shipping charges added at checkout.
4. Shipping Delays
While we aim to deliver all orders within the estimated shipping time, unforeseen circumstances, such as high demand or weather disruptions, may occasionally cause delays. If there are any significant delays or issues with your shipment, we will contact you immediately with an update.
5. Shipping Tracking
Once your order has been processed and shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor your order’s progress.
6. Return and Exchange Shipping
- Return Policy: We accept returns within 30 days of receiving your order. However, please note that return shipping costs will be your responsibility if you made a wrong order or changed your mind.
- Return Shipping Costs: If you return an item because it was the wrong order or you no longer want it, you will be responsible for the return shipping costs. If the return is due to a fault with the item, such as a defect, we will cover the return shipping fees.
- Return Processing Time: Once we receive your return, please allow 7 business days for processing. Refunds will be issued to your original payment method.
7. Delivery Times
The total estimated delivery time for your order is as follows:
- Order Processing: 1-3 business days.
- Shipping Time: 4-7 business days.
- Total Estimated Delivery Time: 5-10 business days.
Please keep in mind that delivery times may vary depending on your location and courier availability. You will receive updates on your order status via email.
8. Payment Options
We accept a variety of payment methods for your convenience, including:
- Visa,
- MasterCard,
- American Express,
- Discover,
- PayPal,
All payments are securely processed, and your order will be shipped once payment is confirmed.
9. Shipping Address Accuracy
To ensure prompt and accurate delivery, please provide the correct shipping address at the time of checkout. We cannot be held responsible for any delays or issues caused by incorrect or incomplete shipping information provided by the customer.
10. Contact Us
If you have any questions or concerns about your shipping, feel free to contact us. We’re here to help!
- Email: info@bloomchier.shop
- Phone: +1 (216)-483-4041
- Business Hours: Monday – Friday, 8:00 AM – 05:00 PM
- Address: 6620 Tobias Ave, Van Nuys, CA 91405, Untied States